Skip to content

Welcome to our store!

My Cart

Your cart is empty

Disclaimer

VELLMOR | OFFICIAL POLICY

Skincare Product Disclaimer

Last updated: April 2026 | Applies to all skincare and personal care products sold by Vellmor

Important Notice: The information provided on this website regarding skincare products is for general informational purposes only. It does not constitute medical advice, diagnosis, or treatment. Always consult a qualified dermatologist or healthcare professional before using any new skincare product, especially if you have a known skin condition or allergy.

1Product Information & Results

Vellmor makes no guarantees regarding the specific results of any skincare product. Individual outcomes may vary significantly based on:

  • Skin type, tone, and individual sensitivity.
  • Pre-existing skin conditions or medical history.
  • Consistency and method of product application.
  • Environmental factors such as climate, humidity, and sun exposure.
  • Interactions with other products or medications used simultaneously.

2Patch Test Recommendation

We strongly recommend performing a patch test before using any new skincare product for the first time:

  • Apply a small amount to a discreet area of skin such as the inner forearm.
  • Wait 24 to 48 hours and monitor for any signs of irritation, redness, or allergic reaction.
  • If any adverse reaction occurs, discontinue use immediately and consult a dermatologist.
  • Do not apply to broken, irritated, or sunburned skin.

3Limitation of Liability

To the fullest extent permitted by applicable UAE law, Vellmor shall not be held liable for:

  • Any skin reactions, irritations, or adverse effects resulting from product use.
  • Failure to achieve desired cosmetic results.
  • Damage caused by misuse, overuse, or failure to follow product instructions.
  • Use of the product by individuals with known allergies to any listed ingredient.
  • Interactions with medications or other topical products applied concurrently.

⚠️ This disclaimer does not affect your statutory rights as a consumer under Federal Consumer Protection Law No. 15 of 2020 in the UAE.


4Product Ingredients & Allergens

Vellmor makes reasonable efforts to display accurate ingredient information for all listed products. However:

  • Formulations may be updated by manufacturers without prior notice.
  • Always refer to the physical product label for the most current and complete ingredient list.
  • Customers with known allergies are responsible for reviewing ingredients before purchase.
  • If unsure about an ingredient, consult a healthcare professional before use.

5Use in Special Conditions

Special caution is advised. Always seek medical advice before use if you are:

  • Pregnant or breastfeeding.
  • Under the care of a dermatologist or currently undergoing skin treatment.
  • Using prescription topical medications.
  • Purchasing products for use on children under 12 years of age.

6Contact Us

If you have any concerns about a product or have experienced an adverse reaction, please contact us immediately:

📧 Email: info@vellmor.store

💬 WhatsApp: +971  54 772 6911

⏰ Working hours: Monday – Friday, 9:00 AM – 6:00 PM

This disclaimer is issued in accordance with Federal Consumer Protection Law No. 15 of 2020 and applicable UAE health and safety regulations.

Vellmor reserves the right to update this disclaimer at any time without prior notice.

© 2026 VELLMOR CARE. ALL RIGHTS RESERVED.